Join Our Team at Cliff House Hotel
We have a fantastic opportunity for a full-time position at Cliff House Hotel.
You will be well-groomed, attentive to your surroundings and guests, and eager to learn about wine and food.
As the friendly, welcoming face of our bar restaurant, you will be responsible for providing an outstanding dining experience and making guests feel at home in our magnificent hotel.
Main Responsibilities
1. Ensure the efficient and professional daily operation of The Bar Restaurant with high guest satisfaction.
2. Follow procedures and standards of service consistently to maintain professionalism within room service.
3. Perform tasks swiftly to improve efficiency while maintaining control and professionalism.
4. Acquire product knowledge of drinks, food, and hotel services.
5. Clean designated areas and set tables to required standards, ensuring linen is clean and undamaged.
6. Ensure table decorations and flowers meet standards.
7. Take and process guest orders accurately and relay to the appropriate personnel.
8. Serve beverages and food professionally and courteously.
9. Prepare and deliver orders efficiently, adhering to timing and presentation standards.
10. Upsell hotel facilities to enhance guest satisfaction and maximize revenue.
11. Clear tables promptly after guests finish, maintaining a balance between efficiency and guest comfort.
12. Present bills and process payments correctly according to procedures.
13. Monitor stock levels, control wastage, and manage perishable goods and breakages.
14. Communicate relevant information to colleagues and other hotel departments.
15. Record guest comments and feedback for continuous improvement.
16. Maintain high standards of cleanliness and hygiene in work areas, equipment, and uniform.
17. Respect guest privacy and confidentiality at all times.
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