The 4-star Arklow Bay Hotel is a well-established, family-run hotel located in the scenic seaside town of Arklow, Co. Wicklow, overlooking a beautiful nature reserve and bay views. The hotel offers 91 bedrooms, extensive conference and banqueting facilities for up to 450 guests, a vibrant leisure centre, and popular dining options in the Ferrybank Lounge and Pottery Restaurant. Easily accessible from Dublin by road and rail, Arklow Bay Hotel is a thriving destination for leisure, corporate, and event guests.The RoleWe are currently seeking a Part-Time Receptionist to join our Front of House team. This is a customer-facing role suited to a friendly, organised individual who enjoys working in a fast-paced hotel environment and delivering excellent guest experiences.As a key point of contact for our guests, you will play an important role in ensuring smooth day-to-day front desk operations while maintaining the highest standards of service.Key ResponsibilitiesWelcome and register guests on arrival in line with hotel check-in proceduresHandle guest check-outs accurately and efficientlyAnswer telephone calls promptly in a friendly and professional mannerManage reservations in line with rate management and hotel proceduresLiaise closely with the Reservations and Housekeeping departments to ensure room availability and readinessCommunicate special guest requirements (e.g. cots, extra beds, early check-ins) to relevant departmentsProvide guests with information on hotel facilities, services, dining options, and local attractionsAssist guests with enquiries and resolve complaints in a professional and timely mannerEnsure all cash handling and billing procedures are followed correctlyMaintain full knowledge of bedroom types, locations, and hotel facilitiesAllocate arrivals for upcoming business as requiredEnsure all guest requests are dealt with efficiently and courteouslyEssential RequirementsPrevious experience in hotel reception or a customer-facing hospitality role is desirableStrong customer service skills with a warm, welcoming mannerFluent English with a strong command of the languageBasic computer skills essential; knowledge of Hotsoft PMS is an advantageAbility to prioritise tasks and work well under pressureFlexible availability to work a variety of shifts, including mornings, evenings, midweek, and weekendsAbility to work effectively as part of a team in a busy environmentCash handling experience advantages.Please note: This role requires availability across weekdays and weekends. Applicants currently in school should not apply, as the required availability will not be suitable.Why Join UsAt Arklow Bay Hotel, you'll become part of a supportive and professional team in a well-established 4-star property. We offer a positive working environment with opportunities to develop your skills within the hospitality industry.Job Type: Part-timePay: From €14.20 per hourExpected hours: 24 – 32 per weekBenefits:Company eventsEmployee discountGym membershipOn-site gymOn-site parkingWork Location: In person