Job description
Working in a busy office environment, you will work within an administration team which is responsible for:
* Answering phone calls and arranging appointments
* Dealing with incoming and outgoing mail
* Managing email queries and appointment requests
* Responding to client requests
* Writing letters or recording medical notes
* Filing and typing up reports
* Scheduling off‑site clinics
* Supports physician staff by representing physicians
* Providing personal assistant support to medical staff
* Arrange referrals; billing patients and third‑party payers;
* Maintaining office files and patient records.
* Maintain office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
* Keep office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
* Maintain quality results by following and enforcing standards.
* Enhances physician office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
* Manage reception duties such as welcoming patients and other visitors with warmth and professionalism
* Any other ad‑hoc duties as signed by the management
Essential Experience Includes
* Previous administrative experience
* Customer service & verbal communication skills
* Excellent IT skills (Word, Excel et al)
* Organised with strong time management skills
* Good report writing skill
* Excellent telephone manner
* Strong typing
* Business acumen
* Works well within a team environment
Benefits
This role is Monday – Friday with an attractive set of benefits including:
* Additional annual leave days
* Private health Insurance
* Company pension
* Bike to work scheme
* Company events
* Sick pap
Schedule
* 8 hour shift
* Day shift
* Monday to Friday
* No weekends
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