Summer Sales Associate
About the Role
Our stores are the heart of our business, serving as the main touchpoints with our diverse consumer base. As retail continues to evolve, it is crucial that our stores reflect the essence of our brands, offering a first-class experience and maintaining high standards. We seek individuals who embody our values, are passionate about delivering excellent service, and adaptable to change. The Sales Associate plays a vital role in upholding these standards.
Responsibilities include:
1. Ensuring high levels of customer satisfaction through excellent service.
2. Being the first point of contact for authorizing discounts and resolving customer queries.
3. Acting as a brand ambassador with in-depth product knowledge.
4. Building and maintaining professional relationships with customers.
5. Outfit building for customers and making product recommendations.
6. Assessing customer needs and providing information on product features.
7. Driving store KPIs and suggesting improvements.
8. Maintaining shop and stockroom presentation and organization.
About You
* You have experience connecting with consumers, preferably in hospitality or retail.
* You are an effective communicator and collaborative team player.
* You inspire trust and recognize others' contributions.
* You adapt quickly and act with purpose on the shop floor.
* You take ownership and make informed in-store decisions.
About PVH
We are passionate brand builders focusing on Calvin Klein and TOMMY HILFIGER, aiming to be the most desirable lifestyle brands globally. We foster an inclusive, diverse workplace where every voice is valued. PVH is an equal opportunity employer, committed to fair employment practices and a culture of belonging.
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