Cluster Reservations Coordinator
We are seeking a detail-oriented professional to manage room reservations across multiple properties, ensuring accuracy and delivering exceptional customer service.
About the Role
* Manage room reservations via phone, email, and online systems.
* Handle booking amendments and cancellations efficiently.
* Update Property Management Systems (PMS) and Customer Relationship Management (CRM) systems accurately.
* Upsell property facilities and packages to maximize revenue.
Requirements
* Previous experience in reservations or front-office roles.
* Excellent communication skills.
* Strong attention to detail.
Become a part of our team today!