Overview
Business Analyst and Process Re-design SME
12 months daily rate contract
North Dublin (3 days per week onsite)
We are seeking a seasoned Business Analyst and Process Re-design SME with proven experience in IBM Maximo and MAS 9 to support a large-scale implementation programme. This individual will play a critical role in refining business and functional requirements, designing optimal configuration approaches and workflows, and driving stakeholder engagement and change adoption across the organisation.
Key Responsibilities
Requirements Refinement & Validation
* Validate existing business and functional requirements in collaboration with business stakeholders and vendor SMEs.
* Ensure alignment with out-of-the-box MAS 9 capabilities and programme scope (no customisation), while achieving optimal configuration for the business’ needs.
Process Re-design & Configuration Design
* Lead the design of to-be workflows and business processes to maximise MAS 9 configuration potential in collaboration with the Solution Implementation Vendor to ensure best-in-class configuration setup and future-proofing.
Stakeholder Engagement & Change Adoption
* Engage with Heads of Department, senior managers, team leads and frontline users to communicate workflow changes and drive buy-in.
* Communicate process changes effectively to support adoption.
* Support development of training materials, user journey mapping, and stakeholder communications.
Programme Collaboration
* Work closely with the Programme Manager, Vendor Solution Lead, Business Readiness Lead, Operational Readiness Lead, Requirement Manager and other team members.
* Provide input to the Requirement Traceability Matrix (RTM) from a quality assurance perspective and drive acceptance criteria development.
Required Experience
* Strong experience as a Business Analyst and/or Process SME in enterprise asset management programmes.
* Proven track record with IBM Maximo and MAS 9 implementations.
* Deep understanding of Maximo configuration capabilities and limitations.
* Experience in process re-design and workflow optimisation.
* Ability to translate business needs in requirement specifications.
* Excellent stakeholder management and communication skills.
Skills
IBM MAXIMO MAS 9 Business Analyst SUBJECT MATTER EXPERT
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