Job Title: Head of Cyber Security Operations Process Strategy and Optimization
The role involves leading a team to engineer the future of global finance. Our technology team supports finance but also helps redefine it. We operate at a large scale, processing $5 trillion daily, in over 180 countries. We deploy advanced AI and help shape global markets. We build systems that matter.
Every day presents an opportunity to influence economies, drive innovation, and outcomes. Mentorship, continuous learning, and flexibility with hybrid work opportunities are key aspects of this role. Real-world challenges affecting millions are addressed. The opportunity to build the future of finance with us is available.
This position requires experience as a leader in cybersecurity, technology risk management, or a related field. The candidate should have extensive knowledge in process re-engineering, process design, and optimization. Strong expertise in developing service maps, process documentation, and workflows is required.
Requirements:
* 10+ years of professional experience in cybersecurity, technology risk management, or a related field.
* Extensive experience in cyber security operations is highly preferred.
* Proven track record of leading large-scale business process re-engineering initiatives with measurable results.
* Demonstrated expertise in developing service maps, process documentation, and workflows using technologies such as Visio and JIRA.
* Strong knowledge of continuous improvement models (e.g., Six Sigma, Lean) and their practical application in a technology or security environment.
Benefits:
A competitive base salary annually reviewed is offered. A flexible workplace with a hybrid working model allowing up to 2 days of remote work per week is provided. Additional benefits supporting your well-being, lifestyle, and savings goals are available. Discover more about our benefits.
Others:
Citi is an equal opportunity employer. Qualified candidates will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.