Company Description
Saint-Gobain designs, manufactures, and distributes materials and solutions for the construction, mobility, and industrial markets. Our innovative solutions enhance sustainability and performance in daily life, focusing on the renovation of buildings and the decarbonization of construction and industry. With a mission to create a better home for all, we aim to reduce carbon emissions, leverage resource efficiency, and increase circularity. Saint-Gobain boasts €47.9 billion in sales in 2023, employs 160,000 individuals across 76 countries, and is committed to achieving net zero carbon emissions by 2050.
Role Description
This is a full-time hybrid role for a Senior Technical Advisor based in Dublin, with some work from home acceptable. The Senior Technical Advisor will provide advanced technical support, troubleshoot complex issues, and deliver exceptional customer service. In this role, you will also be responsible for crafting technical documentation, working collaboratively with cross-functional teams, and delivering technical training sessions to both clients and internal staff.
Qualifications
* Strong Technical Support and Troubleshooting skills
* Excellent Communication and Customer Service skills
* Proficient Analytical Skills
* Professional qualification in a relevant construction industry field is preferred.
* Ability to work independently and as part of a team
* Experience in the construction or industrial materials industry is a plus
* Familiarity with sustainability practices and solutions is advantageous