Overview
About Lone Design Club
Lone Design Club (LDC) is a platform redefining retail by connecting conscious consumers with independent, purpose-driven brands. We create immersive retail experiences and activations across the UK and internationally, championing innovation, transparency, and storytelling.
The Role
We're seeking an enthusiastic and reliable Assistant Manager to support the Store Manager in delivering an exceptional retail experience at 55 Kildare. This role is a hands-on, customer-facing position with a mix of responsibilities spanning store operations, visual merchandising, team support, and brand relations.
The Assistant Manager will act as a key holder, take ownership of daily operations alongside the Store Manager, and help ensure smooth and consistent delivery of all in-store activity.
Responsibilities
Key Responsibilities
Store Operations & Supervision
* Support the Store Manager with the day-to-day running of the store.
* Take on key holder responsibilities including opening, closing, and general store security.
* Ensure the shop floor is well presented, fully stocked, and operating smoothly at all times.
* Uphold operational procedures including health & safety, stock control, and loss prevention.
Team & Customer Support
* Lead and motivate the store team daily.
* Offer guidance, coaching and support to sales staff throughout the day.
* Provide excellent customer service and ensure all customers feel welcomed and supported.
* Assist with training new team members on store processes and brand storytelling.
Visual Merchandising & Brand Experience
* Maintain and update visual merchandising in line with store and brand guidelines.
* Help onboard new brands and ensure their products are displayed effectively.
* Work closely with the Store Manager to support brand success, retention, and product sell-through.
Events, Marketing & Community
* Assist in the planning and execution of in-store events, workshops, and activations.
* Support with local marketing initiatives and contribute ideas to help drive footfall and awareness.
* Engage with local communities and networks to promote the store and its brands.
Qualifications
Requirements & Skills
Experience
* Minimum of 2 years' experience in an Assistant Store Manager (or equivalent supervisory/management) role within a retail environment.
* Proven experience supporting store performance, sales targets, and KPIs.
* Experience leading, coaching, and developing retail teams.
* Confident in managing the store independently when required.
Skills & Competencies
* Strong leadership and people management skills.
* Excellent customer service and communication skills.
* Commercially focused with the ability to drive sales and identify opportunities.
* Confident decision-maker with strong problem-solving abilities.
* Highly organised with effective time management skills.
* Ability to multitask and prioritise in a fast-paced environment.
* Strong attention to detail across operations, standards, and presentation.
* Confident handling customer complaints and challenging situations.
* Ability to motivate, engage, and inspire a team.
* Adaptable, resilient, and flexible to meet business needs.
Technical & Operational Skills
* Good understanding of retail KPIs and performance metrics
* Experience with stock management, deliveries, and stock control
* Awareness of loss prevention and health & safety procedures
* Confident using POS systems and basic retail reporting tools