Job Description
Location: Jacksons Hotel, Railway Road, Ballybofey
Join Our Team!
We're seeking a passionate and experienced Duty Manager with a strong background in Food & Beverage operations to help lead our dynamic hospitality team. If you're customer-focused, hands-on, and thrive in a fast-paced environment, we’d love to hear from you!
About The Role
Key Responsibilities:
* Oversee daily operations across all departments with a primary focus on food and beverage service.
* Ensure high standards of customer service and guest satisfaction.
* Lead and support team members to deliver excellent service and maintain a positive work environment.
* Monitor stock control in the F&B department.
* Assist with staff training, scheduling, and performance feedback.
* Handle guest concerns and resolve issues promptly and professionally.
* Ensure compliance with health, safety, and hygiene standards.
Skills Needed
Hospitality
About The Company
The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards.In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.
Company Culture
At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.
Desired Criteria
Required Criteria
* Strong food and beverage background (restaurant, bar, or event service).
* Exceptional leadership, communication, and interpersonal skills.
* Ability to stay calm under pressure and solve problems efficiently.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
Closing DateSaturday 21st June, 2025
Contract Typefulltime
SalaryBased on Experience #J-18808-Ljbffr