Are you a results-driven professional with a passion for delivering exceptional customer experiences?
We are seeking an experienced Sales Manager to join our dynamic retail team in Dundrum. As a key member of our store leadership team, you will play a pivotal role in driving sales growth and ensuring that our customers receive a premium service experience.
About the Role
This is an exciting opportunity for a motivated and strategic thinker who can inspire and guide their team to achieve targets and maintain a safe and efficient store environment.
The ideal candidate will have previous experience of supervising a team, a strong background in a customer-facing role, ideally within a premium or luxury environment, and excellent communication and interpersonal skills.
Key Responsibilities:
* Delivering a premium customer service experience that exceeds customer expectations
* Acting as a role model and inspiring and guiding the team with dedication, integrity, and genuine warmth
* Driving sales by monitoring team KPIs and leading by example with exceptional service
* Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
* Providing an in-depth knowledge of the brand and products to customers and the team
* Actively engaging and undertaking duties that support store operations
* Delivering team briefs and contributing to team meetings
* Supporting the store management in assisting with team development
What We Offer:
* Business wear allowance
* Employee discount up to 75%
* Sales and service bonus scheme
* Refer a friend bonus scheme
* Long Service bonus scheme
* Contributory pension scheme
* Structured training and development programs
* Employee Assistance Programmes: Retail Trust and Life Works
* 25 days of holiday
Why Join Us?
We are committed to creating a diverse and inclusive workplace culture where everyone has the opportunity to succeed. We believe in treating all individuals with respect and dignity, regardless of their background, age, gender, or ability.
Become Part of Our Team
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.
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