Job Overview
We are seeking a highly motivated Sales Service Representative to join our team. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and driving sales growth.
Key Responsibilities
* Greet and assist customers to ensure a positive shopping experience.
* Provide accurate information about product features, pricing, and after-sales services.
* Address customer inquiries about specific products and services.
* Assist customers in making purchasing decisions by comparing prices and features.
* Engage in cross-selling and upselling to enhance customer satisfaction.
* Ensure display racks are fully stocked and manage product returns.
* Deal with the receipt of stock from suppliers, process it through the system, and put it away in the appropriate locations.
* Collaborate with the sales team to maintain high customer service standards, particularly during peak hours.
* Inform customers about special promotions and discounts.
* Relay customer feedback to management.
* Stay updated on new products and services.
* Participate in general cleaning duties alongside the rest of the team to maintain a clean and welcoming store environment.
Requirements
* A strong understanding of the retail sales process and consumer behavior.
* Excellent communication skills with a customer-centric mindset.
* Flexibility to work various shifts, including mid-week and occasional weekends.
* The ability to thrive in a fast-paced retail environment.
* Familiarity with inventory stocking procedures.
* A positive attitude with a commitment to resolving customer issues promptly.
* Willingness to assist with store cleaning and maintenance tasks as part of the team.
Why Join Us?
If you are passionate about providing exceptional customer service and contributing to a store's success, we encourage you to apply for this exciting opportunity.