Join to apply for the Senior Assistant Manager role at The River Island Hotel
O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars, centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. The collection includes the Killarney Plaza Hotel, Killarney Towers Hotel, Killarney Avenue Hotel, and River Island Hotel. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. We were awarded a 'Great Place to Work' in December 2024 - 2025 and are Green Hospitality Certified.
The team at the River Island Hotel is currently recruiting a Senior Assistant Manager to join their team. This is a full-time position, reporting to the Hotel Manager. The Senior Assistant Manager will oversee the daily operations of the 52-bedroom, 3-star hotel.
What You Will Do
* Support the Hotel Manager in leading daily operations, ensuring all departments function cohesively and to a high standard.
* Provide hands-on support across departments when needed, maintaining a visible leadership presence throughout the property.
* Coordinate functions and events, ensuring all client specifications are executed to the highest standards.
* Monitor and maintain operational quality, service consistency, and adherence to brand standards.
* Anticipate and proactively respond to guest needs, ensuring a personalized and memorable experience.
* Handle escalated guest concerns efficiently, demonstrating excellent problem-solving and decision-making abilities.
* Uphold service excellence and operational precision throughout the guest journey with a keen eye for detail.
About You
* Experience as a department manager within a hotel environment.
* Supportive and hands-on experience across all departments.
* Excellent customer service skills.
* A degree in Hospitality Management is an advantage.
* Fluent in English is essential.
Why Join O'Donoghue Ring Collection?
Joining our collection means becoming part of a community of smart, caring, talented individuals committed to delivering first-in-class results. We support and invest in our team through:
* Awarded a Great Place to Work 2024 - 2025
* Competitive salaries
* Hotel stay discounts and staff rates across our collection
* Dining discounts in our hotels' outlets
* Meals and coffee provided on duty
* Takeaway discounts
* Clear career progression paths
* Free access to leisure centres and discounts on spa treatments
* Learning and development opportunities, including internships and cross-training
If you want to make an impact, O'Donoghue Ring Collection is the place for you. If you're excited about this role but don't meet all qualifications, we encourage you to apply. Explore all opportunities on our careers page.
O'Donoghue Ring Collection is an Equal Opportunity Employer. We believe diverse perspectives help us grow and achieve more, and we are committed to hiring and developing talented individuals from various backgrounds, abilities, identities, and experiences.
Additional Information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Hospitality
#J-18808-Ljbffr