Overview
You can't think of anywhere else you'd rather be.
You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection.
In the absence of the Store Manager, you will assume all managerial duties.
Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.
Qualifications
Demonstrated leadership ability with at least 3 years of experience in a customer-facing sales setting
At least 3 years retail store management experience
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
High level of ethics, values, integrity, and trust
Flexible availability – including nights, weekends, and holidays
Responsibilities
Coaching and motivating your team to inspire top performance and an exceptional customer experience
Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
Execute plans to drive key performance indicators to maximize profitability
Enhance brand loyalty by empowering team to create a natural and personable experience for customers
Act as a partner between customers, sales associates, store leadership and corporate business partners
Maintains a high level of customer focus and leads by example with clear and engaging communication
Ensures visual directives and standards are maintained
Passion for teaching associates product knowledge and how to apply their learnings to the customer experience
Benefits
Salary Banding: €28,387 - €37,542
4 weeks paid holiday
Associate discount of between *******%
WellHub – Daily Wellbeing options for Employees
Employee Assistance Program – Retail Trust
Company Sick Pay scheme
Head Office Internships
Striper Ambassador Programme
Development Opportunities
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