Overview Complete Laboratory Solutions (CLS) is Ireland's highest-accredited contract laboratory, licensed by both the HPRA and the FDA.
An Irish-led multinational, CLS provides trusted expertise and solutions to clients across diverse sectors.
CLS became part of the UK-based Phenna Group platform, a group with a turnover of approximately £700 million and employs more than 8,000 people globally.
The Role Reporting directly to the CEO, the Senior Commercial Director will lead and deliver CLS's commercial, sales, and business development strategy.
This senior leadership role is pivotal to driving revenue growth, market expansion, and commercial innovation across Ireland and international markets.
Key Responsibilities Develop and execute the company's sales and business development strategy to achieve commercial growth objectives.
Provide commercial leadership, ownership, and guidance on all major sales opportunities, tenders, and strategic deals.
Build a scalable commercial structure to support expansion into new markets.
Establish and maintain long‑term strategic customer relationships to drive sustainable revenue streams.
Identify and close on new opportunities.
Drive commercial performance by meeting or exceeding agreed financial and process KPIs.
Build and lead high‑performing sales teams aligned to the company's growth ambitions.
Design and implement robust sales processes, linking sales activity to revenue generation through clear process mapping.
Shorten sales cycles and lead complex negotiations to successfully close large deals.
Maintain a disciplined sales process through effective use of Hub Spot to manage meetings, pipeline progression, and client interactions.
Partner closely with Finance, Marketing, Quality, IT, Logistics and HR to ensure commercial objectives align with market demand and strategic priorities.
Collaborate with the SMT and Board to build innovative commercial models.
Continuously analyze market trends, competitor activity, and customer needs to inform strategic decisions.
Champion a high‑performance, mission‑driven culture across the commercial organisation.
Where You've Come From Proven track record in driving significant revenue and market growth.
Demonstrated success in scaling businesses internationally.
Strong knowledge of the life sciences sector is highly desirable.
Proven sales performance in B2 B life sciences sector, with experience across diverse deal sizes and territories.
Expertise in positioning and selling services as solutions.
Deep understanding of sales best practices, lead generation, and pipeline management.
Experience managing international teams and complex sales processes.
Experienced in leveraging a CRM (ideally Hub Spot) to maintain accurate sales records, track activity, and drive performance.
Who You Are High‑energy, results‑oriented sales leader with experience in both emerging growth and mature organisations.
Entrepreneurial mindset, with the ability to build and challenge commercial models to support ambitious growth.
Collaborative and accountable leadership style, fostering trust and high performance within teams.
Confident in challenging and being challenged constructively at senior leadership level.
Passionate about sales, growth, and building solutions that make a difference.
Professional, driven, and motivated by transformative impact.
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