An exciting opportunity has opened to join the team at St. Helen's Hotel as a
Meetings & Events Sales Executive.
This is a key role within the hotel, working with clients to plan and deliver everything from weddings and conferences to private dinners and corporate events. It's a hands-on position suited to someone who enjoys building relationships, managing details, and seeing each event come to life from start to finish.
Tasks, Duties & Responsibilities
Event Coordination & Client Management
* Responsibility for maintaining the Function Diary.
* Maintain accounts and ensure deposits and pre-payments are received in a timely fashion prior to the event.
* Deal with initial enquiries and send out quotations.
* Maintain the Wedding, Conference, and Christmas Databases.
* Manage daily amendments.
* Draw up and dispatch contracts for business.
* Update and maintain client files in accordance with hotel standards.
* Coordinate meetings with clients for final details.
* Follow through on own bookings to completion stage.
* Chase all decision dates and update the activity report.
* Endeavour to meet budgets in all relevant areas.
* Liaise with Rooms Revenue in relation to conferences.
* Assist Sales & Marketing in researching potential clients and scheduling appointments for sales calls.
* Ensure all M&E requests are dealt with promptly and efficiently within a maximum of 4 hours, in line with hotel standards.
* Ensure all enquiries and bookings are recorded correctly in Opera.
* Ensure proper follow-up via traces of contracts, deposits, cut-off dates, and rooming lists.
Sales
* Be actively involved in hotel sales projects, attending meetings and entertaining clients.
* Be part of the team in achieving M&E sales targets (Forecast/Budget).
* Conduct regular site inspections with bookers for potential bookings.
* Stay informed of any short- and long-term sales and marketing promotions.
* Record and pass on all sales leads to the sales team.
* Billing, Credit Control & Finance
* Identify commissionable reservations and secure required information.
* Be fully conversant with accepted methods of payment.
* Identify and record special billing instructions; approve credit after consultation with the Credit Controller.
Communication
* Interact with other sales personnel and departments to ensure sales-related information is shared.
* Communicate special client requests clearly to relevant teams.
* Produce accurate function sheets in a timely manner in line with SOPs.
* Ensure all details are communicated correctly at the function sheet meeting.
Other
* Ensure guest satisfaction by responding to all requests and enquiries promptly and courteously.
* Attend meetings and training sessions as required by management.
* Comply with any reasonable requests from senior management.
Why Join Us
This is an exciting opportunity to be part of a professional and passionate team in one of Dublin's most distinctive hotels. You'll play a key role in helping St. Helen's deliver seamless events and outstanding guest experiences.
To apply, please send your CV to