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Bodyshop administrator

Dublin
Northgate Vehicle Hire Limited
Bodyshop administrator
Posted: 7 July
Offer description

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Bodyshop AdministratorReference: JUN20252417 Expiry date: 08:37, Mon, 28th Jul 2025
Location: Dublin
Benefits: A superb range of Exclusive, Colleague-only Benefits and Discounts.
Bodyshop Administrator/Assessor Location: Blanchardstown, Dublin
Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years.
We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.
Our expanding network of branches and sizable fleet enable us to deliver vehicles faster than any other light commercial vehicle supplier, minimizing downtime and keeping vehicles on the road longer.
Our fleet includes light commercial vehicles (LCVs) from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.
Due to our growth, we have a full-time vacancy within our Bodyshop team in our Dublin branch.
This is an excellent opportunity for someone with similar experience.
Role OverviewResponsible for processing all damages (in life & end of life) requiring Bodyshop assessment & repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin Fleet in Bodyshop at any time.
Key Responsibilities and AccountabilitiesTake additional images of damaged vehicles as needed for damage packsUpload damage packs (files/images, etc.)
to shared drivesPerform QC (Quality Check) on vehicles returning from Bodyshop to assess repair qualityNotify Workshop Manager of QC outcomes for repair acceptance or failureManage and monitor vehicles in BodyshopManage damage packs to address documentation or information requestsServe as the point of contact for Service Department and other departments for queries or supportProvide training support to Satellite Branches as neededLiaise with Asset Department regarding vehicle collection/movements, advising if vehicles are driveable or require recoveryEnsure job cards are raised promptly for all events and that CAP is kept updatedUpdate internal and external customers on repair progressHandle emails and correspondence as requiredCommunicate daily with external BodyshopsConduct weekly and monthly fleet audit reportingMaintain filing systemsThis list is not exhaustive, and flexibility is required.
Person Specification - Education, Qualifications, and TrainingLeaving Certificate including Maths & English or equivalentBasic knowledge of vehicle panels and maintenanceExperience in a Bodyshop at any capacityProven track record of delivering excellent Customer Service and relationship buildingStrong verbal and written communication skillsWork ethic with the ability to perform under pressureProficient in Microsoft OfficeSelf-motivated with excellent organizational and administrative skillsEnthusiastic with a Can-Do AttitudeTeam player and adaptable to changeExperience in vehicle rental or motor industry preferredExperience in Bodyshop, Warranty, or Workshop roles desirableMay suit an apprentice mechanic or panel beater interested in an administrative roleWhat We OfferCompetitive salary of €30,000 DOE per annum, pro-rata, plus:
23 days holidays plus a day for your birthday, pro-rata
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