We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family and help fulfill this mission.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered around putting the customer first. You will lead store teams in the absence of the Store Manager, ensuring high standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Possesses a positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan with a vision to become a true Omni-channel retailer. This strategy involves significant investment in our colleagues, creating opportunities in a fast-paced environment as part of our exciting journey.
We offer a range of benefits to support your physical, mental, and financial well-being:
* 25% colleague discount in-store and online
* Financial Wellbeing Support including educational tools and salary advances
* Seasonal incentive schemes
* Opportunities to apply for Retail Apprenticeships
* Access to learning and development content
* Discounts across hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If this describes you and aligns with your career goals, apply now.
We reserve the right to close this vacancy once sufficient applications are received. Early application is encouraged as reviews are ongoing.
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