Posted: 12 September
Offer description
Job Overview
A Service Delivery Executive is responsible for ensuring seamless service delivery to clients. They oversee project teams, resolve reliability issues, and monitor progress.
* Leading project teams and coordinating processes
* Coaching teams on Agile tools and techniques
* Monitoring progress and tracking KPIs
* Reporting to senior leadership
* Over 10 years of experience in managing people, including coaching, mentoring, and developing teams
* Essential experience in client or account management, preferably within the IT industry
* Proven experience in managing operational roles and performance
* Strong leadership and project management skills
* Excellent communication and interpersonal skills
* Ability to coach and develop team members
* Experience with Agile methodologies
* A competitive salary and benefits package
* The opportunity to work with a talented team
* Professional development and growth opportunities
