Job DescriptionWe are seeking a Full Stack Engineer to join our Excellence Engineering team. This role is ideal for someone passionate about leveraging technologies to solve complex problems in a dynamic, fast-paced environment. Responsibilities include using APM tools for observability, building AI-driven knowledge systems, and developing technical solutions to support internal and customer needs.Key Responsibilities:Customer Support & Issue Triage: Serve as the first contact for technical issues, triage and analyze problems across the technology stack, and collaborate with engineering and product teams for resolution.Observability & Monitoring: Manage observability tools like Dynatrace, create dashboards and alerts, and refine practices to improve system reliability.AI Knowledge Base Development: Design and implement AI-powered knowledge bases, integrate support data, and work with AI teams on models for search and recommendations.Technical Solution Development: Build and deploy tools to automate workflows and address technical challenges.Full Stack Engineering: Contribute to application development, write clean code, and participate in agile processes.Skills, Experience & Qualifications:Knowledge of Java, C#, Microservices, Kubernetes, Kafka, API Gateway, etc.Experience with Microsoft AzureAbility to handle medium-to-large projects independentlyExcellent communication skillsCollaborative team playerUnderstanding of Agile methodologies (preferred)Professional or internship experience in software engineering (a plus)Experience in financial services product development (a plus)Education: B.S. degree in Computer Science, Engineering, Mathematics, Physics, or related field.About State StreetState Street is a leading custodian bank, asset manager, and asset intelligence company, serving clients worldwide with a focus on innovation and security in the financial industry. We offer comprehensive benefits, flexible work programs, and development opportunities to support our employees.Our Values: We value diversity, inclusion, and social responsibility, fostering an environment where everyone can thrive. We support our communities through various programs and encourage work-life balance.State Street is an equal opportunity employer.
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