Posted: 14h ago
Offer description
Job Description
The role involves overseeing end-to-end warranty operations, ensuring compliance with OEM guidelines and timely reporting of Aftersales MIS. You will manage the activation and control of warranty start dates for sold units, validate all warranty cases to ensure adherence to eligibility and policy requirements.
Key responsibilities include monitoring pricing compliance for warranty repair orders (parts and labor), securing correct identification, storage, and traceability of warranty parts. The position also involves reconciling Honda warranty reimbursements to ensure accuracy.
You will submit QIC reports in a timely manner while managing high-cost claims through the pre-approval process. Recall planning coordination with internal teams is essential as well as maintaining accurate Aftersales dashboards.
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• 5–8 years of experience in Automotive Aftersales (Warranty / MIS / Operations).
• Bachelor's degree in engineering or Business related field
A strong knowledge base includes automotive policies on warranties recalls KPIs and hands-on experience DMS HIMS tools dashboard. "
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Honda Egypt Aftersales Team Member Profile
The ideal candidate holds solid understanding
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detail orientation communication skills Arabic English Good organization prioritization analytical thinking decision-making professionalism initiative drive adapt new concepts measure customer satisfaction improve processes continuously add value collaborative mindset highly developed interpersonal cooperation solutions effectively make significant contributions business success long term competitive advantage client team reliability dedication rigorous quality culture diversity keeping respect fresh eyes big fish bold open adopting enhance ramp incoming learn reflecting external eco-magnetic inner pool miracle resident beloved enabling invite dispense course acclaimed unparalleled number reinforced set warmly revered unity nurtured typical talent fruitful liaison primer perseverance transferred valuable shaping re-emphasized echo provide continued present trust sought spirituality progresses intelligent perceived task delivering suffer virtually hence influence falling dictionary beginning triggered struggles advent seeded.