Our client is seeking a
Technical Product Delivery Manager
to support the delivery, enhancement, and ongoing performance of key finance and operational systems. This permanent role combines
Product Ownership
,
Project Management
, and
Service Delivery Management
, and requires strong technical/infrastructure expertise and direct
vendor management
of an outsourced partner.
Key Responsibilities
* Manage product roadmaps, requirements, and backlogs for finance and operational systems.
* Lead end-to-end delivery of technology initiatives and system upgrades.
* Coordinate cross-functional teams and external vendors to meet delivery goals.
* Oversee service performance, SLAs, incidents, and change processes.
* Govern and manage the day-to-day relationship with the outsourced IT vendor.
* Ensure continuous improvement across systems and service operations.
* Provide clear reporting on progress, risks, and issues.
Candidate Requirements
Essential
* Degree in
IT, Computer Science, Information Systems
, or similar.
* Experience working with
finance systems
(ERP, finance applications, reporting tools).
* Strong
technical or infrastructure
background enabling effective engagement with technical teams.
* Proven experience in
product ownership
,
project delivery
, and
service delivery
.
* Hands-on experience managing
outsourced vendors
or managed service providers.
* Strong communication, organisational, and stakeholder management skills.
Desirable
* Certifications such as
ITIL
,
Scrum Product Owner
,
Prince2
, or
PMP
.
* Experience in regulated or enterprise environments.
Key Attributes
* Proactive, structured, and delivery-focused.
* Strong problem-solving ability.
* Skilled at managing multiple priorities and stakeholders.
* Committed to service quality and continuous improvement.