Job Description
Location: Louis Fitzgerald Group, Head Office, Palmerstown
About The Role
We are seeking an energetic and hands‑on Recruitment & Training Manager to support our hospitality operations by attracting great people and developing exceptional talent. This role plays a key part in shaping our customer experience by ensuring our teams are trained to the highest standards, engaged, and aligned with our core values.
What We Offer
Competitive salary and benefits
Opportunity to work in a dynamic hospitality environment
Career growth within a reputable hospitality group
A culture that values people, service excellence, and teamwork
How To Apply
If you’re passionate about people and delivering outstanding guest experiences, we’d love to hear from you. Apply now by sending your CV to hrmanager@fitzgeraldgroup.ie
Key Responsibilities
Recruitment & Workforce Planning
Lead ongoing recruitment for pub/restaurant/hotel operations
Partner with department heads to understand staffing needs and peak‑period demands
Manage end‑to‑end recruitment, including sourcing, interviewing, and onboarding
Training & Service Excellence
Design and deliver onboarding and service‑focused training programs
Ensure training aligns with group standards, customer service expectations, and SOPs
Coordinate compliance, safety, and mandatory hospitality training
Support leadership development and succession planning for frontline teams
Employee Engagement
Support retention initiatives and employee development programs
Monitor training effectiveness and staff performance outcomes
Foster a positive, inclusive, and service‑driven workplace culture
Requirements
Proven experience in recruitment and training within hospitality (hotel, pub, F&B, or similar)
Strong understanding of service standards and guest experience
Excellent communication, presentation, and interpersonal skills
Flexible and adaptable, with the ability to work around operational schedules
About The Company
The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation. The Louis Fitzgerald Group is one of Ireland’s largest privately‑owned hospitality groups. Oozing with Irish culture, the group has over 22 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds. This includes some of Ireland’s most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland’s most prized artifacts. The multi‑award‑winning Stag’s Head, and Kehoes Pub, are a haven for locals and tourists. In short, we pride ourselves on our reputable name within the hospitality industry.
Company Culture
With over 19 pubs, restaurants and 3 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry by offering all of our customers a warming welcome, quality service and superb accommodation. Our current vacancies can open a window of many opportunities within the group to the right candidate. All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.
Contract Information
Contract Type: fulltimeSalary: Based on Experience
Closing Date
Thursday 30th April, 2026
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