We are seeking a highly experienced Conference and Banqueting Manager to lead our team in this esteemed Hotel property in Co. Clare.
Job Summary
The successful candidate will have overall responsibility for the day-to-day operation of the Conference and Banqueting Department, ensuring that all events are executed efficiently and to the highest standards.
* Oversee the planning, organization, and management of all conference and banqueting activities, from initial client inquiry to post-event follow-up.
* Ensure all events are executed efficiently and to the highest standards.
* Manage room setups, audio-visual needs, catering, and service timelines.
* Conduct pre-event briefings with clients to ensure their expectations are met and provide professional advice on layouts, themes, and services.
* Handle client feedback and manage conflict resolution during and after events.
* Lead and motivate the banqueting team to deliver exceptional service.
* Recruit, train, and develop staff in conference and banqueting service standards.
* Develop staff schedules, ensuring adequate staffing levels for all events.
* Encourage teamwork and maintain strong working relationships with other departments.
* Maximize revenue opportunities through upselling of additional services (audio-visual, catering, etc.).
* Maintain accurate billing and reconciliation processes post-event.
* Support the sales team in conducting site inspections.
* Generate post-event reports to assess success and identify areas for improvement.
The ideal candidate will possess:
* 3-5 years' experience in a senior conference and banqueting or events management role, ideally in a 4- or 5-star hotel environment.
* Experience with large-scale event management, including weddings, corporate meetings, and banquets.
* Flexible working hours, including evenings, weekends, and public holidays, as required by event schedules.
* The ability to thrive in a fast-paced, high-pressure environment.
This role offers a competitive package, including:
* Gym membership
* Housing allowance / accommodation
* Meal allowance / canteen
* Parking
* Pension scheme
* Wellness programme
* Staff discounts