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Branch Customer Service - Ballyshannon, Donegal
Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Reference:
898a63072008
Job Views:
4
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
Your new companyOne of Ireland’s largest financial companies with over 200 locations nationwide, providing a diverse range of banking and financial services, is currently seeking a Welcome Advisor to work within a busy branch located in Ballyshannon, Co. Donegal.
Your new roleThis role is ideal for someone looking to start a career in Retail Banking. You will be responsible for ensuring a smooth customer experience in the branch, focusing on engaging customers with self-service machines, assisting with their understanding and usage, and resolving any queries or issues. The main duties include:
* Greeting all customers entering the branch
* Processing payments and withdrawals, working at the cash desk, handling lodgements, and performing general banking errands
* Helping customers set up and maintain accounts
* Handling calls, emails, and face-to-face enquiries
* Promoting financial products and services
* Directing customers to the appropriate colleagues for specific queries
* Assisting with IT systems to update account details
* Performing general administrative tasks
What you'll need to succeed
Excellent customer service skills and experience in a busy customer-facing environment are essential. You should be a strong team player who values effective collaboration. An interest in the banking industry is also important.
What you'll get in return
* Competitive hourly rate paid weekly
* Excellent career development opportunities through training and mentoring
* Access to staff wellness programs and culture clubs
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