Overview
GO Systems, within Product and Regulatory Operations (PRO), comprises a technically-minded team working to develop and execute a strategy for unified, interoperable infrastructure across Global Operations (GO).
GO Systems enables production workflow maturity within the tooling dimension for GO by identifying appropriate tooling strategies to solve business problems and partnering with key engineering partners to execute against those strategies.
We are looking for a full-time, full-stack software developer to join us.
Our full stack developers help to scale and mature our tech stack by implementing new features, and last mile code changes, removing engineering bottlenecks across our various products.
Responsibilities
Extend our support platform and internal tools by building workflows and high-quality tools that enable operations to scale
Code using primarily PHP/Hack and JavaScript/React
Guide design and code reviews
Use software engineering skill sets to drive meaningful business impact by looking at problems through an operational lens
Improve and adopt AI across Global Operations
Business case development to support new and improved processes for consumers, businesses and partners that leverage our products
Work extensively with our cross-functional stakeholders like engineering, product management, legal, partnerships, business development and marketing
Drive and measure tool health, while supporting bug and incident management processes
Communicate and collaborate cross-functionally to align priorities with stakeholders across the family of Apps and influence organizational roadmaps
Gather, analyze and utilize relevant data to develop ways to improve the overall support experience
Minimum Qualifications
BA / BSc degree in Engineering, Computer Science or related field or international equivalent
12+ years experience building and shipping projects across the full stack (frontend, backend, and data layers)
Analytical-thinking and problem-solving experience
Experience working across a global multicultural and multilingual team, solving problems and designing business operations from scratch
Experience communicating and influencing cross-functional partners (both technical and non-technical audiences) in large multinational environments
Experience driving end-to-end execution of complex, multi-team projects while defining technical strategy and roadmaps
Preferred Qualifications
Experience with internal tool development incorporating WFM knowledge and bug management
Experience of consistently working under your own initiative and prioritization of work with minimal input
Experience with AI technologies
Experience with scrum and agile development methodologies in delivering roadmaps
Proven collaboration and communication skills across a global team
Experience with customer support/operations software-oriented projects
Knowledgeable in driving solutions for global operational teams
Experience with process change management or process improvement
Experience working in a technology company, consulting firm or an equivalent productive environment
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses.
When Facebook launched in ****, it changed the way people connect.
Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.
Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location.
Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable.
In addition to base compensation, Meta offers benefits.
Learn more about benefits at Meta.
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