Job Overview
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We are seeking an experienced Housekeeping Supervisor to join our team. The successful candidate will have a proven track record of leading a team and maintaining high standards of cleanliness and service.
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The ideal candidate will have strong leadership and communication skills, with the ability to train and manage a team of housekeeping staff. Responsibilities include:
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* Leading by example, demonstrating a strong work ethic and attention to detail.
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* Anticipating guests' wants and needs, responding to customer complaints efficiently, and ensuring guest satisfaction.
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* Displaying excellent communication and interpersonal skills, acting as a self-starter, and clearly understanding work priorities.
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* Training and supervising staff, delivering on strict deadlines each day, and maintaining knowledge of hotels' par stock level policies and order procedures.
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Key Responsibilities
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* Morning and afternoon shifts are available.
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* Staff management and supervision.
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* Maintaining high standards of cleanliness and service.
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* Training and developing staff within the Accommodation department.
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Requirements
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* A minimum of 2-3 years' experience in a similar role in a luxury environment.
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* In-depth knowledge of the Accommodation department and commitment to training and development of staff within the department.
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* Excellent communication and interpersonal skills.
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