About the Role
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We are seeking a highly skilled and motivated Junior Parts Advisor to join our team.
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Key Responsibilities:
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* Maintain and adhere to top quality operating procedures and dealership rules and regulations.
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* Accurately identify, locate and select vehicle parts for both trade and retail customers.
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* Handle and manage the in-house workshop counter.
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* Carry out pre-picks for future workshop bookings and identify if parts will need to be pre-ordered in advance of a vehicle arriving to the workshop.
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* Possess an excellent and polite telephone manner when speaking with both external and trade customers.
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* Display product knowledge and interpret the needs of the customer to ensure only accurate parts are being sold.
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* Manage workshop and retail customers to identify their needs, locate and supply required parts.
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* Adhere to general department housekeeping such as stock checking, stock replenishment, and ensuring any unused parts are stocked away correctly.
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Requirements/Desirables:
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* Fluency in English is essential.
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* Immaculate attention to detail.
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* Knowledge/experience within the motor trade would be a distinct advantage.
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* Ability to use computer software systems (parts catalogues, stock management systems, Excel).
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* Friendly, customer-focused disposition, and ability to work well within a fast-paced team and environment.
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About You
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As a Junior Parts Advisor, you will have the opportunity to work in a fast-paced, state-of-the-art dealership and develop your skills and knowledge in the motor trade.
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You will be responsible for maintaining and adhering to top-quality operating procedures and dealership rules and regulations. This includes accurately identifying, locating, and selecting vehicle parts for both trade and retail customers.
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Our ideal candidate will possess excellent communication skills, including a polite telephone manner, and be able to display product knowledge and interpret the needs of the customer.
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If you have fluency in English, immaculate attention to detail, and experience within the motor trade, we encourage you to apply.