The Role of the HR Generalist manages a wide range of HR functions throughout the employee lifecycle—from recruitment and onboarding to policy implementation, benefits administration, and employee relations.
This role serves as an HR representative to management and a trusted advisor to employees, ensuring compliance with labour laws and fostering a positive workplace culture.
Key Responsibilities Include:
Recruitment & Onboarding
Handle the complete recruitment process, from initial phone screenings to conducting interviews.
Draft and issue offer letters, appointment letters, and background checks.
Manage onboarding logistics, new employee orientation, and exit interviews.
Policy, Compliance & Administration
Draft, update, and enforce HR policies, employee handbook, and procedures.
Maintain personnel files and HRIS records; perform audits and prepare compliance reports.
Benefits & Compensation
Administer employee benefits programs: enrolment, claims resolution.
Performance Management & Training
Support the development and execution of performance evaluation processes.
Identify training needs, coordinate programs, and manage career development initiatives.
Employee Relations & Engagement
Serve as the primary point of contact for employee questions, grievances, and conduct issues.
Lead investigations, disciplinary actions, and conflict resolution.
Plan engagement activities, recognition programs, and initiatives to enhance workplace culture.
HR Support & Reporting
Provide HR guidance to managers, helping with coaching, succession planning, and workforce strategy.
Produce HR metrics and reports (turnover, time-to-hire, training).
Assist HR leadership with the continuous improvement of organisational policies.
Qualifications & Skills
Bachelor's degree in Human Resources, Business, or a related field (or equivalent work experience).
Experience: Typically 3+ years in HR generalist or specialist roles; experience in recruitment, benefits, and employee relations.
Certifications CIPD.
The Sucessful candidate will possess the following key attributes:
HRIS & Data Management: Proficient with HRIS systems; strong HR metrics analysis skills.
Legal & Compliance Knowledge: Deep understanding of employment laws and regulatory requirements.
Recruitment & Talent Acquisition: Expertise in ATS, candidate sourcing, interviewing.
Employee Relations & Conflict Resolution: Skilled in handling grievances, mediating disputes, and policy enforcement.
Communication & Interpersonal Skills: Clear, empathetic communication; ability to interact at all organisational levels.
Organisational & Project Management: Strong attention to detail; capacity to prioritise and manage multiple workflows.
Ethical and Discrete: Handles confidential data with integrity and discretion.
The above list of job responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
FOR INTERESTED APPLICANTS: If you are interested in this position, please send a brief cover letter, resume, please state the job title applying for and any other relevant material for the candidacy to ******.
Thank you!
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