Job Description
We are seeking an exceptional individual to fill the role of Clinic Coordinator at our medical facility in Cavan Town. This pivotal position requires strong communication skills, both written and oral, as well as a professional demeanor.
The successful candidate will be responsible for managing clinic diaries effectively, maximizing appointment potential through telemarketing activities and scripts. They will also provide exceptional patient care while ensuring a welcoming environment for all patients.
Main Duties/Responsibilities:
* Diary Management: Manage clinic diary to maximize appointment potential; book appointments; carry out effective block scheduling;
* Front of House: Use Point of Sale (POS) correctly to ensure all OTC and POS related activity is captured correctly for 100% of patients 100% of the time; assist in selling accessories and customer care plans (CCP); manage inbound and outbound calls/leads;
* Patient Care: Provide expert service; ensure the clinic is welcoming and sanitized for each patient;