Customer Service Representative role sought by a leading marine retail company based in County Kerry.
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This is a customer-focused and detail-oriented position suited to someone who enjoys working in a fast-paced retail environment.
The successful candidate will be responsible for handling customer enquiries both in-store and over the phone, preparing quotations, processing invoices, managing orders, and ensuring a high level of customer service.
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Key Responsibilities:
1. Assist customers with product enquiries, pricing, and order updates.
2. Prepare accurate quotations and process sales invoices efficiently.
3. Manage customer orders from start to finish, including stock checks and coordinating with the dispatch team.
4. Maintain up-to-date product knowledge and provide informed advice to customers.
5. Support the wider sales and retail team with administrative and operational tasks.
6. Handle customer complaints or queries in a professional and timely manner.
7. Keep the shop floor and stock areas well-organized and presentable.