LOOKING FOR THE FACE & THE BRAIN OF OUR OPERATIONJOB TITLE: Service Advisor / ReceptionistCOMPANY: IC Garage LimitedLOCATION: (Naas, Co.Kildare)Are you the dynamic link between our skilled technicians and our valued customers?At IC Garage Limited, we don't just fix cars; we build trust and keep our community moving. We're looking for a superstar who thrives in a fast-paced environment, loves solving problems, and excels at making people feel welcome and understood.This is the perfect role for you if you:· Are the first person people turn to with a smile.· Have a passion for cars (or a keen willingness to learn the basics).· Enjoy organizing chaos into a smooth-running schedule.· Get satisfaction from finding the perfect solution for a customer's need.· Are a communication pro, both in person and over the phone.Your Key Responsibilities:· Be the first point of contact: Greet customers warmly, answer calls, and manage inquiries.· Diagnose customer needs: Listen attentively to vehicle issues and translate them into clear work orders for our technicians.· Schedule appointments efficiently and manage the service bay diary.· Provide clear estimates, explain recommended services, and build customer trust.· Update customers on repair status and ensure excellent follow-through.· Handle invoices, payments, and basic administrative tasks.What We Offer:· A competitive salary and benefits package.· A supportive, team-oriented work environment.·· The satisfaction of being an essential part of a respected local business.· Regular hours in a modern facility.Our Ideal Candidate Has:· Excellent interpersonal and communication skills.· Strong organizational and multitasking abilities.· Basic computer proficiency.· A proactive, problem-solving attitude.· Previous experience in customer service, reception, or the automotive industry is a plus, but a fantastic attitude and willingness to learn are most importantReady to shift your career into high gear?Send your CV and a brief cover letter telling us why you'd be the perfect fit for our teamto: Subject Line: Service Advisor ApplicationIC Garage Limited: Where Expertise Meets Exceptional Service.We are an equal opportunity employer.Job Type: Full-timePay: €29,412.95-€43,746.40 per yearBenefits:Employee discountOn-site parkingWork Location: In person