Job Description
We are seeking highly skilled professionals to investigate and resolve reported issues, enforce client terms and conditions, and develop scalable solutions to enhance user experience. Responsibilities include data analysis, trend recognition, and issue escalation.
The ideal candidate will possess strong personal resilience, effective interpersonal skills, and adaptability. They must be proficient in a market language on a near-native level and have an advanced level of English.
This is a full-time position with competitive compensation, private healthcare benefits, and pension contributions. The working hours are Monday to Friday, 9am to 5:30pm or 6pm to 2am, with no rotations.