Role title: Enhanced Primary Care Administrator (Admin)
Location: Vhi 360 Clinic, Carrickmines
Vhi Health and Wellbeing have a full-time permanent vacancy for the role of Administrator in our Vhi 360 Clinic, Carrickmines, Dublin.
Vhi Health & Wellbeing has been established to develop medical, health and wellbeing services for Vhi customers. Our clinic provides a range of health and wellbeing services to our corporate and individual customers.
Our clinic is currently open Monday to Friday from 8am to 8pm and Saturdays from 8am to 5pm.
What will you do:
* Day-to-day administration of Enhanced Primary Care activity (this includes Paediatrics, Women's Health, Physiotherapy, Positive Mind and Health Coaching).
* Managing all communications in a respectful and courteous manner whether in person face to face, by telephone or in written correspondence.
* Ensuring all patient information is entered into our Electronic Patient record systems accurately and that computerized patient files are updated and secured accordingly
* Facilitating appropriate tracking and monitoring of the service.
* Communication with members of the clinical team as required.
* Adhering to all appropriate clinical governance processes and ensuring compliance with all applicable SOPs (Standard Operating Procedures).
* Provision of support to the Senior Administrator and carrying out any other duties, on an ad-hoc basis, as required by the Senior Administrator
What you need to be successful
* A minimum of 18 months administration experience in a medical setting
* Minimum Leaving Certificate (or equivalent) level of education
* Demonstrated capability in a customer-facing environment is essential
* Proven experience regarding alignment with GDPR and data protection
* Proven patient and customer focused experience
* Excellent communication and interpersonal skills
* Excellent IT Skills – Microsoft Office
* Demonstrated alignment with Vhi Values
Sustainability
At Vhi, we believe that the health of people and the health of the planet are interconnected. That's why we're on a journey towards an integrated model of healthcare that puts people and the planet at its heart.
Our Commitment to Inclusion and Accessibility
At Vhi, we are on a continuous journey to build an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, abilities, and perspectives
We are committed to providing reasonable accommodations at every stage of the recruitment process for candidates with disabilities, neurodivergence, or medical conditions. If you require an accommodation, please contact, and a member of our recruitment team will be in touch via email.
Any information you provide will be treated confidentially within the recruitment team and used solely for the purpose of determining and providing appropriate accommodations during the application and recruitment process.
Vhi is an equal opportunities employer