Logistics & Customer Service Administrator
Key Responsibilities
Process customer sales orders accurately and in a timely manner
Prepare despatch documentation and customer invoices
Liaise with the warehouse team and third-party couriers to coordinate order fulfilment and dispatch
Communicate with the sales team regarding order details, changes, and delivery schedules
Respond to customer enquiries via phone and email in a professional and timely manner
Assist with accounts administration tasks
Carry out monthly stock takes and assist with stock control activities
Perform general office administration duties as required
Skills & Experience
Previous office, administration, or customer service experience
Good organisational and time management skills
Strong attention to detail and accuracy
Good communication skills, both written and verbal
Willingness to learn new systems and processes
Ability to work independently and as part of a team
Microsoft Office (Excel, Word, Outlook)
Experience using Sage 200 would be beneficial but not essential as full training will be provided
Location: Carlow
Hours of Work
Monday-Thursday: 8:00am - 4:30pm
Friday: 8:00am - 3:30pm
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