Senior Software Engineer I, Flywheel Delight
Join HubSpot’s mission to help millions of organizations grow better. Our platform manages marketing, sales, service, and operations—built to be flexible, secure, and empowering for both customers and engineering teams.
Meet the Team
The Flywheel Group powers HubSpot’s core experience that enables Customer Success and Customer Service reps to operate efficiently within the HubSpot platform. We focus on creating next‑generation rep experiences: a central intelligent interface, tools that identify high‑impact opportunities, and AI‑powered experiences to eliminate repetitive tasks and enhance workflows.
What’s the day‑to‑day like?
* End‑to‑end ownership of new features, often initiated by engineers themselves.
* Collaborating closely with CS reps to understand needs and iterate rapidly.
* Building backend systems (Java required), while contributing across the stack when needed (React experience preferred).
* Partnering with data scientists to surface insights and build intelligence into workflows.
* Embracing a “ship to learn” mindset—using experimentation and feedback to guide development.
* Operating in a high‑trust, high‑autonomy environment where engineers are expected to take initiative.
Qualifications
* Strong backend experience and willingness to work across the stack.
* Think like an owner and love learning about the business.
* Care deeply about the impact of what you’re building and the problems you’re solving.
* Comfortable working closely with users (CS reps) and iterating quickly based on feedback.
* Thrives in a fast‑moving environment with a high degree of autonomy and ownership.
* Excited about leveraging AI and data science in real‑world, practical applications.
* Hold yourself to a high standard of code quality and take accountability for delivery.
* Comfortable navigating ambiguity and contributing to shaping the team’s direction.
Why join this team?
* Meaningful Impact: The features you build will directly support HubSpot’s CS teams—and scale to customers.
* AI‑Powered Innovation: Partner with data scientists to drive intelligent workflows.
* Engineer‑Led Problem Solving: Engineers are encouraged to propose and drive initiatives.
* Growth‑Focused Culture: Fast iteration cycles, regular feedback, and space to experiment.
* Psychological Safety: The team iterates quickly in a safe, collaborative environment designed for learning.
Remote in Ireland—hybrid or in‑office (Dublin). No additional location restrictions. Massachusetts Applicants: Applicable law references. Germany Applicants: Link to HubSpot career diversity page. India Applicants: Link to HubSpot India equal opportunity policy.
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