€***** - €***** per annum Car allowance pension Heal
People Operations Manager
Location:
Citywest, Dublin
Travel:
Weekly/bi-weekly travel to the UK required
A People Operations Manager is required to lead HR service delivery across Ireland, the UK and Europe in a complex, multi-jurisdictional environment.
This role oversees a dispersed team and is responsible for ensuring operational excellence, strong compliance, and a high-quality employee experience.
It is a hands-on leadership position that blends people management, process optimisation and data-driven decision-making across the full employee lifecycle.
Responsibilities
Lead, coach and develop a high-performing People Operations team across multiple locations.
Partner with HR Business Partners and cross-functional teams to align operational HR support with wider people strategies.
Build resilience within HR operations through cross-training, flexible support models and proactive workload planning.
Ensure compliance with employment legislation, GDPR and evolving EU directives across all jurisdictions.
Maintain accurate, audit-ready HR data, payroll flows and reporting processes.
Oversee HR systems, validation protocols and procedural documentation.
Drive process standardisation, simplification and automation to enhance service delivery.
Identify inefficiencies, resolve operational issues and implement preventative measures using data insights.
Enhance digital HR tools and systems to support scalable, user-friendly processes.
Oversee onboarding, offboarding, reward administration and lifecycle processes with a focus on compliance and engagement.
Support employee relations and provide accessible HR guidance across a dispersed workforce.
Promote a culture of accountability, responsiveness and service excellence within the People function.
Qualifications & Requirements
Degree in HR, Business or a related field (NFQ Level 8 or equivalent).
CIPD Level 7 or a postgraduate HR qualification.
Minimum 5 years' experience in senior HR operations and people management.
Strong HRIS experience and proven capability using RACI frameworks (essential).
Ability to travel to the UK on a weekly or bi-weekly basis.
Process improvement, Lean, Six Sigma or continuous improvement certification (desirable).
Training in employment law, GDPR/data protection or HR analytics (desirable).
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