Overview
National Customer Account Manager (ROI) at McCain Foods — Dublin / Hybrid (Homebased contract). This role leads one of our valued customer accounts with full P&L ownership, shaping joint business plans and driving growth through pricing, promotions, and innovation.
Position Title: Customer Development Manager, Retail
Position Type: Regular - Full-Time
Position Location: Dublin / Hybrid (Homebased contract)
Grade: Grade 05
Requisition ID: 36820
Responsibilities
* Own and lead customer strategy, delivering against revenue, profit, and growth targets
* Build senior-level partnerships and influence across internal and external stakeholders
* Deliver end-to-end commercial execution – from pricing and promotions to NPD and forecasting
* Unlock new opportunities through deep consumer insight and a future-focused mindset
* Champion digital, omnichannel, and sustainability within your customer plans
Qualifications
* Proven commercial success in retail, foodservice wholesale, or convenience channels
* Robust account management, joint business planning, and P&L management experience
* FMCG background, omnichannel management, and strategic planning expertise (desirable)
Skills
* Strong commercial instincts with a passion for selling and category growth
* Deep understanding of FMCG trends and category management principles
* Exceptional relationship-building, negotiation, and communication skills
* Analytical mindset—confident with numbers, data, and presentations
* Tech-savvy, insight-driven, and able to influence at all levels
Location
This role is home-based with travel across the Republic of Ireland, covering the full region. A small Ireland team may meet in Dublin occasionally.
Benefits
* A generous Car Allowance
* An achievable yearly bonus based on personal performance
* An excellent pension with company contribution up to 12% of pay
* Flexible holidays – buy/sell up to 5 days per year
* Optional health cash plan
* Cycle to work scheme
* Volunteer day off to support McCain communities
We are McCain: a global family-owned company focused on authenticity and trust. Join us to learn, grow, and thrive while being yourself.
McCain Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. If you require an accommodation during the recruitment process, please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy.
Job Family: Sales
Division: GB Commercial Retail
Department: Business Unit 3
Location(s): IE - Ireland : Dublin : Dun Laoghaire; IE - Ireland : Leinster : Dublin; IE - Ireland : Other : Reference job description
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