Energy Customer Advisor
We are seeking a highly motivated and results-driven individual to join our Customer Retention Team as an Energy Customer Advisor. This role offers the perfect blend of sales, customer service, and communication skills in a dynamic environment.
This is an excellent opportunity for those who enjoy working with people, building relationships, and driving results. As an Energy Customer Advisor, you will be responsible for helping customers reduce their energy costs, understanding why they may be looking to leave our services so we can improve them going forward handle calls from customers looking for better energy offers manage daily weekly monthly KPIs maintain performance customer churn build friendly customer relationships minimise customer churn support mentoring junior sales team ad hoc phone based activities required suite retention tools available encourage customers stay prepay power
About this Role:
* Full-time position based at our Dublin office hybrid working after probation benefits competitive salary bonus structure pension contribution scheme discounted health insurance group scheme laya healthcare telus health employee assistance programme great career progression opportunities growing company strong market growth fast-paced friendly team environment continual training development annual leave increasing service modern offices facilities flexibility work remotely established csr wellness social committees social events refer friend scheme tax saver travel tickets bike work scheme upskill knowledge business retain existing clients drive revenue profit margin increase sales conversions
* We believe disrupting the market innovation creating new solutions meeting evolving needs delivering outstanding value satisfied clients continually grow develop leadership talent ambitious vision future.