Senior Product Training Manager – Dublin 12 (On-site)
Pay range: Provided by Gilligan Black Recruitment; your actual pay will be based on your skills and experience – discuss with recruiter.
Location: Dublin 12 – on-site with some travel as required.
We are expanding our team due to a recent promotion and are seeking a Senior Product Training Manager to lead and develop the product training function, ensuring customers are fully educated on core product lines for proper installation and enhanced customer experience.
Key Responsibilities:
* Develop and execute a training strategy for customers to ensure in-depth product knowledge.
* Design and deliver technical product training plans for installation of core product lines.
* Build your own team of product experts dedicated to continuous learning and development.
* Collaborate across departments to gather insights and provide feedback for issue resolution.
* Support and lead the rollout of customer experience centres globally, starting with Europe.
* Ensure customers receive expert training for proper product installation.
* Implement a document management process for training materials.
Requirements:
* Proven experience in a technical product training development and delivery role.
* Previous experience implementing training strategies in multiple markets.
* Background in engineering, manufacturing, or construction environments.
* Strong communication and interpersonal skills with the ability to simplify complex content.
* Ability to travel regionally in Europe and globally as required.
This is a great opportunity to shape and lead this function within a growing and successful organization. If you are a highly motivated individual looking to make an impact, please apply with CV for immediate consideration.
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