About the Role
This is an exciting opportunity to take your career to the next level as a Customer Experience Executive. In this dynamic environment, you will deliver exceptional customer support and grow within a progressive organization.
Key Responsibilities:
* Provide professional, engaging, and solutions-oriented experiences for all clients.
* Work closely with internal teams to ensure prompt resolution of client queries.
* Maintain full compliance with GDPR in all communications and data handling.
* Accurately update and manage client records across internal systems.
* Stay up-to-date with internal processes and participate in regular training and development.
* Ensure each client interaction is seamless, professional, and adds value.
What We're Looking For:
* Strong communication skills - both written and verbal.
* Exceptional attention to detail and a high level of accuracy.
* A natural problem-solver who enjoys improving the client experience.
* Ability to build strong working relationships with both clients and colleagues.
* Motivated, enthusiastic, and a true team player.
* Calm and composed under pressure, with the ability to multitask effectively.
What We Offer:
* Hybrid working model for better work-life balance.
* Bike-to-work scheme.
* Company events that encourage team connection and fun.
* Employee assistance program for personal and professional support.
* Employee discounts on various services and products.
* Flexitime to suit your lifestyle.
* Gym membership to support your wellness.
* On-site parking.
* Private medical insurance for added peace of mind.
* Wellness programs focused on overall health and well-being.