About
Scorebuddy is a leading Quality Management SaaS platform for contact centres, combining quality management, coaching, and learning with advanced AI Analytics to help organisations improve efficiency, scale operations, enhance agent performance, and deliver superior customer experiences. We serve a global customer base ranging from small teams to enterprises with 20,000+ users.
We are looking for a shared resource role supporting both the HR and Finance functions. The position offers an excellent opportunity for a motivated individual to gain hands-on experience across multiple business areas and work closely with senior leaders. The role is ideal for someone seeking a broad understanding of business operations and the potential for accelerated career growth.
What we're looking for
* 1 year of experience in a startup
* Bachelor's degree in business administration/HR/ Finance/related field
* Strong attention to detail and data accuracy
* Good working knowledge of MS Excel, Word, and accounting or HR software
* Strong organisational skills
* Ability to multitask and manage priorities across teams
* Excellent problem-solving skills and ability to work in fast paced environment
* Strong written, verbal, and interpersonal communication skills
What you'll do
HR Administration
* Support recruitment activities including scheduling interviews, preparing candidate documentation, and maintaining the applicant tracking system.
* Assist with onboarding and induction processes for new employees.
* Maintain and update HR records, contracts, and personnel files.
* Handle day to day HR Queries
* Support HR Manager with all ad hoc-tasks as needed
Finance Administration
* Process supplier invoices, and expenses in line with internal policies.
* Process customer invoices in line with contracts.
* Provide credit control support.
* Reconcile bank accounts and company credit cards.
* Support month-end reporting through data compilation and reconciliation.
* Track budgets and assist in preparing financial summaries or dashboards.
* Help ensure compliance with tax, accounting and expense procedures.
* Support payroll preparation.
* Liaise with customers and suppliers regarding payments and account queries.
* Support Head of Finance and Finance Analyst with all ad hoc-tasks as needed.
What we offer
* Competitive salary & performance-based bonus
* 25 paid holidays annually
* Subsidised gym membership
* Webdoctor online GP service
* Taxsaver tickets & Cycle to Work scheme
* Enhanced maternity, paternity and sick pay
* Irish Life PRSA with salary sacrifice
* Referral bonuses