Reservations Agent A fantastic opportunity to join our hospitality team awaits! About the Role: * To assist guests with planning and booking reservations for hotel rooms, resort houses, restaurants, and facilities. We are seeking a highly motivated individual who can deliver efficient, prompt, trouble-free service to callers. The ideal candidate will be fluent in spoken English with excellent writing skills and have an excellent level of computer literacy using systems such as Microsoft Office Suite. Responsibilities: * Greet guests over the phone in a friendly manner * Record reservation information accurately on Hotsoft Operating System * Diligently record group and transient business codes