Job Opportunity: Quality Assurance Specialist
About the Role
We are seeking a highly skilled Quality Assurance Specialist to join our team. As a key member of our organization, you will be responsible for ensuring customer satisfaction by monitoring, controlling and improving all related customer processes.
The successful candidate will be the principal customer interface for Quality metrics and improvement initiatives.
This is an excellent opportunity for individuals who enjoy working in a dynamic environment and want to make a meaningful contribution to our organization.
Key Responsibilities:
* Process Monitoring and Improvement: Monitor, control and improve all related customer processes to ensure customer satisfaction.
* Quality Metrics Generation and Review: Generate and review Quality Metrics System to identify areas for improvement.
* Technical File Management: Overall responsibility for DMR/DHR and Technical Files.
* Data Collection, Analysis and Reporting: Collect, analyze and report data to inform quality decisions.
* Pareto and Trend Analysis: Conduct Pareto and trend analysis to identify areas for improvement.
* Continuous Improvement Initiatives: Initiate and drive Continuous Improvement programs.
* NPI Approval: NPI Approval including First Article Inspections and Reporting.
* CAPA, NCM and RMA Analysis: Analyze and Improve CAPA, NCM and RMA processes.
* QSR Validation Protocols: Develop and implement QSR Validation protocols and reports (IQ, OQ & PQ).
Requirements:
* Education: Minimum NFQ Level 7 Degree/ Diploma in Science or Engineering, or a lesser qualification with sufficient job-related experience.
* Experience: At least 2-3 years Quality Assurance / Regulatory affairs experience.
* Industry Experience: In a similar Quality Engineering role in the electronics manufacturing industry.
* Problem Solving Skills: Sound understanding and utilization of Problem Solving Techniques.
* Skill Proficiency: Proficient in the use of Microsoft Word, Power-point and Excel.
* Communication Skills: Good Communications and influencing skills.
* Customer Interface: Ability to respond to common inquiries or complaints from internal customers and regulatory agencies.
* Documentation Skills: Ability to write standard operating procedures, training documents, and regulatory responses.
What We Offer:
* Competitive Salary: A competitive salary package that reflects your skills and experience.
* Ongoing Training and Development: Opportunities for ongoing training and development to enhance your skills and knowledge.
* Collaborative Work Environment: A collaborative work environment that encourages open communication and teamwork.
We are an equal opportunities employer and welcome applications from diverse candidates.