About the Role We are looking for a passionate and experienced Technical Consultant adept at serving as the primary liaison for technical inquiries, both internally and with our esteemed clients.
Your role involves articulating HiredScore's technology seamlessly and aligning it with clients' current HR Tech Stack.
You'll be pivotal in presenting our technology, devising solutions for client obstacles, and addressing their queries and requirements with assurance and efficiency.Act as the professional source for all HiredScore integration through the project implementation including pre-sales, Sales & Post-sale for new and existing clientsDeep technical understanding of all relevant systems integrated with HiredScore (e.g.
ATS, CRM, HCM, etc.
)Client-facing - Including presenting and explaining our technology, integration, IT, Security architecture, and Answering formal questionnaires (including Infosec, RFP, Data Privacy Evaluation, etc.
)Working with clients and partners to solve technical challenges regarding their unique environment and requirements.
Leading improvements and Enabling our sales and engineering process (via tools, processes, and other initiatives), Creating documentation, whitepapers, and other supporting material for internal and client usageConfiguration and testing of HiredScore integration on the client systems while addressing client-specific challengesAbout YouBasic Qualifications:Motivation, innovation, passion, integrity, independent, self-starter, teamwork, customer-focus.3+ years of experience in technical or project implementation managementExperience with external client-facing global enterpriseMust have experience implementing SaaS / have worked in a software delivery environment of large-scale projectsDemonstrated ability to handle day-to-day work challenges confidently; adjust to shifting priorities, Identify and solve technical and operational issues during implementationExperience with configuration tools and ability to fulfill technical tasksStrong analytical skills, thorough understanding, and capability to interpret client business needs and translate them into application and operational requirementsAbility to professionally engage with diverse stakeholders - executives, managers and usersComfortable in a fast-paced process-focused environment, adept at problem-solving under pressureTeam player with self-management skills, adept at executing projects from scratchOther Qualifications:Familiarity with SQL/NoSQL databasesFamiliarity with Agile methodologies and the software delivery lifecycleExperience with project management tools like Microsoft Project, Jira, Monday, and Documentation repositoryIndustry knowledge of HR tech industryAdvanced proficiency with Microsoft Office Suite