Job Description
">
* Deliver exceptional patient experience to all our patients and stakeholders. Manage all Contractor, Visitor and Patient pathways daily, adhering to policies and procedures.
* Manage car park enquires in conjunction with the Facilities Team.
* Manage call volumes and progress any queries left via voicemail in an efficient and professional manner.
">
Primary Duties and Responsibilities:
">
* Reception and Switchboard operations.
* Outpatients Department duties.
* Admissions and Communication management.
* Medical Chart Management.
* Office Management duties.
* Quality & Safety - Safe Culture adherence.
* Health and Safety obligations.
">
Qualifications & Experience:
">
* Excellent administrative and organisational skills.
* Excellent interpersonal skills and ability to communicate effectively with staff, patients, public and outside agencies.
* Ability to work in a fast-paced customer-based environment.
* Understanding of commitment to patient confidentiality.
* Ability to work effectively within a multidisciplinary team.
">
Benefits:
">
* Competitive pay for the work employees do.
* Fully paid maternity and paternity leave for new parents.
* Competitive Pension Plan.
* Company funded Death in Service Benefit.
* Critical Illness cover for all employees up to the age of 66.
">
About Us:
">
We provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.
"],