We're seeking a
Senior Sys Admin/ Technical Lead
to oversee technical operations, drive efficiency, and ensure high-quality service delivery. This is a hands-on role, combining technical expertise with team management to deliver innovative IT solutions. Reporting directly to senior leadership, you'll guide projects, mentor staff, and maintain a strong client-focused approach.
Key Responsibilities
* Lead technical operations, ensuring efficient delivery of managed IT support and infrastructure services.
* Act as escalation point for complex issues and maintain service excellence across client engagements.
* Manage IT projects (e.g.: cloud migrations, VPN setups, network upgrades, office relocations and others).
* Maintain and enhance infrastructure, including Azure, Microsoft 365, networking, and security.
* Implement cybersecurity best practices, firewall and VPN configurations.
* Mentor and develop technical teams, defining roles, responsibilities, and career paths.
* Drive operational efficiency through process improvements, automation, and cost optimisation.
Requirements
* 10+ years of experience, preferably in MSPs, with 3+ years in technical leadership.
* Strong expertise in Microsoft 365, Azure, Entra ID, Windows Server, SonicWall firewalls, and networking.
* Proven project management skills with experience delivering IT infrastructure projects.
* Excellent client communication and stakeholder management skills.
* Passion for efficiency, innovation, and high-quality service.
* Certifications would be desirable: ITIL Foundation v4, Microsoft Azure Administrator (AZ-104), Microsoft 365 Enterprise Administrator Expert, CompTIA Security+ or CISSP, Cisco CCNA
* Others would be beneficial: AZ-305, SNSA, Prince2, PMP, CEH, VCP
Benefits
* Competitive benefits and working environment
* Play a key leadership role in a growing MSP with ambitious plans.
* Lead cutting-edge IT projects for diverse clients.
* Enjoy a hybrid working model with flexibility and autonomy.
Apply Now