Office / Training Operations Supervisor
Based in Castlebar, Co Mayo, Must Do Training is a leading provider of high-quality, mandatory health & safety training for the construction industry.
We are seeking an organised, motivated, and people-focused Supervisor to support the day-to-day running of our training operations.
This is a busy role within a small team, combining administration, client interaction and supervision of administrative staff. The successful candidate will be a multi-tasker with a strong work ethic and excellent communication skills.
Key Responsibilities
Coordinate and schedule training courses and instructors
Liaise with clients, trainees, and trainers
Manage bookings, training records, certifications, and course documentation
Provide excellent customer service and respond to emails & calls promptly
Support the smooth day-to-day running of training operations
Work closely with management to ensure compliance and quality standards are maintained
Build & maintain strong client relationships
Play a lead role in transitioning our manual workflows into automated systems to support our continued growth
Supervise administrators & manage workflows
The Ideal candidate will have
A business degree or equivalent qualification
Strong organisational and administrative skills
Excellent communication, interpersonal abilities and customer service skills
A proactive attitude and strong work ethic
Ability to work efficiently in a busy environment
Proficiency in Microsoft Office systems
Desirable Experience
Previous Supervisory experience in retail, hospitality, customer service or a similar fast‑paced environment
Experience dealing with customers and coordinating schedules or operations
If you are organised, dependable, and enjoy working with people in a busy environment, we would love to hear from you.
What We Offer
Supportive and professional working environment
Opportunity to grow within a developing company
Varied and engaging role with real responsibility
The successful candidate will work out of our Castlebar office, Monday – Friday, 9am – 5pm.
How to Apply
Please submit your CV and a short cover note outlining your relevant experience.
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