Company Description
Dr Eithne Brenner Aesthetic Medicine
is a niche doctor-led professional medical aesthetics clinic in Citywest, Co. Dublin. The clinic offers injectables, medical grade skincare, and laser technology services to a large patient group well established over a considerable number of years.
Role Description
We are seeking a polished, organised and client-focused Receptionist to join our medical aesthetics clinic.
Key Responsibilities
Front-of-House & Client Experience
* Welcome clients warmly and create a calm, professional first impression.
* Manage check-in and check-out processes (specific training on in house systems provided)
* Provide guidance on clinic services and aftercare basics.
* Maintain a tidy and well organised reception area.
Appointment & Diary Management
* Manage schedules using clinic software.
* Send reminders and follow-up messages and ensure system is performing.
* Ensure accurate clinic diaries.
Administrative Duties
* Handle enquiries professionally and delegate accordingly.
* Process payments and manage reconciliation via in house system.
* Maintain patient records securely and in line with GDPR guidelines.
* Manage stock of certain supplies (as guided by manager).
Clinic Operations Support
* Coordinate with practitioners for room setup to ensure smooth daily workflow.
* Prepare treatment rooms as guided.
* Assist injector in the triage of a patient.
-Take guidance from the manager as to what additional tasks that may be required.
Skills & Experience Required
* Experience in reception or customer service (medical/aesthetics ideal).
* Strong organisational and multi-tasking ability.
* Professional communication and ability to maintain confidentiality.
* Polished appearance.
* Comfort with digital systems and a high level of computer literacy.
* High attention to detail.
Personal Attributes
* Warm, welcoming, and empathetic.
* Discreet and trustworthy.
* Team player.
* Reliable and punctual and committed to high standards.
-Flexible (to changing clinic needs as it grows and evolves).
Working Hours
* Tuesday–Friday: 9:00–18:00
* Alternating Saturdays