Job Title:
Operations Director
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Job Description:
Are you a seasoned hospitality leader with a proven track record of delivering exceptional operational performance? Do you have a passion for driving team development and achieving strategic objectives?
We are seeking an experienced Operations Director to oversee the day-to-day operations of our busy hotel properties. As a key member of our senior management team, you will be responsible for leading cross-functional teams, implementing process improvements, and ensuring seamless delivery of services to our guests.
Key Responsibilities:
* Lead and motivate high-performing teams to achieve exceptional results in service quality, guest satisfaction, and operational efficiency.
* Develop and implement strategies to drive business growth, improve profitability, and enhance the overall guest experience.
* Collaborate with department heads to ensure effective communication, alignment, and execution of operational plans.
* Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
* Provide coaching, mentoring, and training to develop the skills and knowledge of team members.
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Requirements:
To succeed in this role, you will need:
* A minimum of 4-5 years' experience in a senior operations or general management role within a busy hotel environment.
* Proven leadership skills with the ability to motivate and inspire teams to achieve exceptional results.
* Excellent communication, interpersonal, and problem-solving skills.
* Knowledge of front office systems, HACCP, and hospitality compliance standards.
* A flexible and proactive approach with the ability to work independently and as part of a senior management team.
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Benefits:
As an Operations Director with our company, you can expect:
* A competitive salary package ranging from €75,000-€80,000 depending on experience.
* A comprehensive benefits package including meals on duty, parking, pension scheme, and wellness programme.
* Opportunities for career progression within an expanding hotel group.